Delivery Information

Dear Customers,

 

All our products are Free shipping Worldwide. 

Please be kindly noted of our delivery information as beneath and wish you enjoy shopping in our store!

Attention : We don't accept any return / refund Once order was shipped out , Due to it is international transportation, the return shipping fees is even higher than products itself. buyer have to bear the return shipping fees if buyers insist return or refund. 

* We will try our best to ship the goods once we receive your payment.

1) If we have them in stock,we will ship them on the same day of receiving payment so you could receive them as early.
 2) If we run out of stock, it will take extra 3- 5 business days to make and test products and plus delivery time.

Shipping way will be Fedex or DHL ,The lights that is less than 50 inches are usually shipped by DHL, More than 50" , ship by Fedex. Once we have packed your orders, delivery time of DHL / Fedex would be 5-7 business days.

But If you catch a holiday period, such as from Black Friday to Christmas Day, it usually takes 5-7 business days to make and test lights for tons of order waiting in line . delivery time of DHL/ Fedex would be 7 - 10 business days, 

and it would be picked up by the shipping company,we will then email you with a tracking number.

You can also send me your order ID to after service support@vividlightbars.com, Track your order status.

What's more, because we can not identify the address of  "PO Box —"， kindly don't write down the address like this.

About Remote Area Delivery Fee:

We ship free to worldwide, but some regions will generate remote delivery fees. For customers whose order value is more than 100 US dollars, we will pay the remote region delivery fees (Except Australia, Canada, New Zealand, United Kingdom, and Mexico). 

For customers from Australia, Canada, New Zealand, United Kingdom, and Mexico whose order value is less than 300 US dollars, we will charge 40 US dollars remote shipping fees. 

For customers whose order value is more than 300 US dollars but less than 400 US dollars, and if the length of the products is over or equal to 41.5'' , we will charge 40 US dollars overlength fees. If you buy an emergency light, a remote fee will be charged $40(no matter how much it is).

P.S. For customers whose order value is less than 200 US dollars, and who are from Australia, Canada, New Zealand, United Kingdom, and Mexico these countries, we will charge 40 US dollars due to these countries are so large and sparsely populated, which causes the remote delivery fees are higher than other countries.

Import Duty/Tax:

Due to different national policies, some countries may require import duties. This fee is not cover in price, customers need to pay it by themselves. Thanks.

*Please notice that when you place the order,double check if you write down the correct email, phone number, shipping address, zip code.and also notice your email before you got your lights.we will send you the information to confirm your order and once arranged shipping will offer you the tracking number via email.*

Thanks.

 

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