2 YEARS INSURANCE
Insurance Policy
* $40 2 YEARS INSURANCE FOR YOUR ORDER
Vivid light bars insure that a new light will be replaced and free of freight for a period of 2 years from the third month of purchase, refers to the following terms:
- Any quality problem of products when first receiving, or using it for a while, please contact our after-sale department with pictures/videos to apply for a replacement;
- The lights you bought out of production or upgraded, we will send you other goods with the same price or the upgraded one;
- If compensation occurs within two years, you will get a new product in full at no cost;
- Compensation occurs in the second year, the renewal premium in the third year will increase by a certain proportion.
2 YEARS INSURANCE FOR LIGHTS
Attention: You still enjoy the two-year warranty policy even if you don't buy the insurance. But you have to pay shipping fees when your order is exceed to 3 months. Please find out more information about our warranty policy.
Suggestion: Due to the high shipping fee, we suggest you to purchase 2 YEAR INSURANCE FOR LIGHTS. Once there is any quality problem with lights, even if your order is more than 6 months, we can still send you a new light with the free freight.
* Note: The time process of after-sale will be simpler and faster under insurance.
2 YEARS INSURANCE
QUESTIONS & ANSWERS
Have a Question?
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You guys sold me faulted light 2 times and I have insurance and try getting to you guys for a long time and no answer , very very poor customer service
what is your order number ? what question do you have ? please let me know